Location: London

Reports to: Head of People Partnering

Grade: 5

About Us

We are The Royal College of Pharmacy, the professional leadership body for pharmacists and pharmaceutical scientists. Our mission is to put pharmacy at the forefront of patient care.

As a royal college, incorporated by Royal Charter, it is a registered charity with a public benefit purpose while remaining focused on supporting its members to deliver great patient care, develop their capability through education, assessment and credentialling and advancement in the science, research and practice of pharmacy.

Our mission is to put pharmacy at the forefront of patient care.

Our vision is to become the world leader in the safe and effective use of medicines.

We empower pharmacists and pharmaceutical scientists to deliver excellence in practice and the advancement of safe and effective medicines usage across Great Britain and beyond.

We work to develop professional standards, guidance, learning and credentialing to support pharmacists and the wider pharmacy team to deliver safe, effective and patient-centered care.

Our values

At the core of our culture, our Values Focus, Agility, Quality, Collaboration and Respect describe the way we work to achieve our organisational goals.

We believe people don’t need to be fixed to their desk to achieve great things, so we offer flexibility to our people in how they do their work wherever possible, to bring out the best in everyone and provide an inclusive working environment.

Our governance and leadership

Our Trustee board and Senate provide overall governance and strategic direction for the College. Our three National Pharmacy Boards provide advocacy, support and strategic leadership for pharmacy practice and developments within England, Scotland and Wales. The Pharmaceutical Press (PhP) Board advises the Assembly on the direction and approach of Publishing, while our Executive Team look after every aspect of our operations.

Central Services

We support the organisation to achieve its goals by providing people, technology, facilities and financial services.

The Role Profile

The People Partner is an important part of the business, providing efficient, effective and innovative people solutions and services. Sitting within the Shared Services team and supporting across the organisation, this role will provide support to both the Royal College and our wholly owned subsidiary Pharmaceutical Press Limited (PhP) as directed by the Head of People Partnering and working with the wider people team as appropriate.

Specific Accountabilities

Business Partnering:

• Partner with the business to develop and implement people aspects of business plans/ objectives as directed by the Head of People Partnering.

• Provide people advice, challenge and guidance to senior management and line managers throughout the colleague lifecycle (including workforce planning, recruitment, talent management, performance management, change etc)

• Triage key people issues as they arise and ensure they are dealt with, seeking support and advice from the relevant person in the People/ legal team.

• Supporting and coaching colleagues and line managers as needed.

• Develop trusted relationships through integrity and authenticity to key stakeholders.

• Mentors and guide more junior members of the people team and less experienced line managers

Talent Acquisition

• Manage recruitment activity as required, working closely with the Head of People Partnering and people team colleagues.

• Support managers with shortlisting, arranging and conducting interviews, drafting of employment documentation where required

Talent Mobility

• Conduct talent gap analyses to identify current and future skills needs across the organisation when required.

• Work with the Director of Shared Services and Head of People Partnering to develop and implement succession plans for key leadership positions.

• Support workforce planning initiatives, ensuring we have the right talent in the right roles at the right time.

• Implement mentoring and coaching programs to foster knowledge transfer and accelerate skill development within the organisation.

• Develop and deliver management induction and development programmes across the organisation.

Colleague Engagement

• Work with the Head of People Partnering to drive key strategic metrics such as, engagement and EDI

• Support the implementation of a new employee engagement survey solution for PhP.

  • Heatmap the colleague experience across the colleague life cycle and prioritising interventions

  • Oversee the creation and reporting of colleague surveys, including engagement, culture and purpose etc.

  • Support with internal communication and engagement (all employee days, all hands meetings etc)

People Operations

• Support on payroll and pension inputs and actions.

• Contribute to team discussions and planning and delivery

• Track people metrics, making suggestions for improvement and ensuring compliance with ISO requirements where required

• Deliver in line with the shared services SLA

**This list is a summary of the main accountabilities of this role and is not exhaustive. The role holder may be required to undertake other reasonable duties from time to time.

Success Measures

• Effective delivery of people support, and guidance to teams and managers within the Organisation taking ownership of employee relations cases and seeing through to completion.

• Supporting the effective delivery of the people aspects of shared services, i.e., supporting the people operations, wider business projects, covering holidays etc and ensuring smooth flow of work within the people team.

• Working with the Head of People Partnering and wider people team to develop and deliver people strategy

• HR and budgetary processes are monitored and managed effectively.

Knowledge & Skills for this job

• Proven experience as a people partner with a successful track record in complex, fast-paced organisations undergoing period of change.

• CIPD qualified/ QBE

• Significant commercial ER experience and knowledge, ideally with some experience of navigating the people impacts of change (TUPE, contracts, culture, change management etc)

• An ability to create people plans and actions, seeking support and guidance from people colleagues/ others as appropriate.

• Excellent communication, and interpersonal skills with the capability to influence at all levels.

• Change orientation; always looking to drive improvements and enhancements to our people services, systems and processes.

• A growth mindset – always looking for opportunities to learn and grow