Location: London Office/ Hybrid Working

Reports to: Director of Education

Grade: 6

About Us:

We are the Royal College of Pharmacy, the professional leadership body for pharmacists and pharmaceutical scientists.

As the third largest workforce in healthcare, pharmacy plays a vital role in the health system, and as experts in medicines, pharmacists and their teams are central to patient care and public health. Our mission is to put pharmacy at the forefront of patient care, advancing the safe and effective use of medicines to the benefit of patients and the public.

We drive excellence in practice by providing expert leadership and support to our members and the wider pharmacy community, developing professional standards and guidance, advancing pharmacy through policy development and advocacy and supporting professional development and patient safety through assurance, credentialing and learning resources.

We champion pharmacy across Great Britain and internationally, with a vision to be the world leader in the safe and effective use of medicines.

Our Governance and Leadership:

The Royal College of Pharmacy is a charitable body incorporated under Royal Charter (A charity registered in England and Wales (1217916), and Scotland (SC055606). We exist to advance the safe and effective use of medicines, drive excellence in patient care and support pharmacists to deliver the highest standard of practice.

Our structure brings together professional leadership, national insight and organisational expertise to ensure pharmacy remains at the forefront of patient care. Through collaboration across our Board of Trustees, Senate, councils and advisory groups, along with our Executive team and directors, we influence policy, develop standards and support excellence across pharmacy.

Pharmaceutical Press, the knowledge business and wholly owned subsidiary of the Royal College of Pharmacy, shares a foundational commitment with the College to advance the safe and effective use of medicines, ensuring health professionals globally have quick and easy access to independent, evidence-based pharmaceutical knowledge.

Pharmaceutical Press Ltd. returns its profits to the royal college to support the College’s charitable objectives.

Our values, culture and inclusion:

Our culture is grounded in professionalism, integrity and public service. We are committed to equity, diversity and inclusion, recognising that diverse perspectives strengthen leadership and decision-making.

Through this, we actively work to create a culture of belonging and inclusive leadership, ensuring our people feel valued, supported and able to contribute fully to the future of pharmacy.

The Role Profile:

The Senior Programme Manager is a new strategic leadership role within the Education and Membership Directorates, responsible for leading complex, cross-organisational programmes that deliver the Royal College of Pharmacy strategic priorities and future vision.

This role will lead the design, development, implementation and evaluation of high-profile programmes and change transformational initiatives across education, membership and associated services. Working in partnership with Directorate and Executive leaders, the postholder will develop robust business cases a strategies and delivery plans ensuring effective governance, delivery, oversight and benefits realisation across a diverse portfolio of strategic initiatives work.

The Senior Programme Manager role will play a key role in translating strategy into deliverable programmes that enhance member value, improve organisational effectiveness and support growth by working closely with colleagues responsible for membership, education, digital transformation and service delivery to drive and translate strategic change ambitions into executable programmes that deliver measurable organisational and member value.

Specific Accountabilities:

• Lead the development and delivery of complex, multi-year strategic programmes aligned to organisational strategy and priorities and objectives.

• Lead and develop robust business cases, options appraisals and investment proposals to support strategic decision-making and initiatives.

• Translate strategic objectives into clearly defined structured programmes of work, defining scope, governance, resource requirements, delivery approaches and success measures.

• Lead successful programme delivery from initiation through implementation, embedding effective evaluation processes and benefits realisation.

• Work with subject matter experts and functional leaders to deliver programmes supporting membership, education and digital priorities.

• Establish and maintain programme governance, reporting and assurance arrangements.

• Develop and manage programme budgets, risks, issues, dependencies and resource plans.

• Monitor programme performance against agreed milestones, budgets and benefits, taking corrective action where required.

• Prepare high-quality reports and recommendations and presentations for steering groups, executive committees and governance bodies.

• Build and maintain effective relationships with Executive Directors, senior leaders, suppliers and external stakeholders.

• Lead, influence and motivate cross-functional teams through a matrix management approach.

• Promote programme management best practice, continuous improvement and lessons learned approaches across the organisation.

**This list is a summary of the main accountabilities of this role and is not exhaustive. The role holder may be required to undertake other reasonable duties from time to time.

Success Measures:

• Strategic programmes delivered to agreed scope, budget, quality, standards and timelines.

• Business cases are evidence based and support effective organisational decision making. • Expected benefits are clearly defined, measured, reported and realised.

• Stakeholders have confidence in programme governance and reporting.

• Risks, issues and dependencies are proactively managed.

• Project teams are engaged, supported and clear on objectives and supported to deliver effectively.

• Programmes contribute demonstrably to member value and organisational effectiveness and strategic objectives.

• Change initiatives are successfully adopted and embedded across the organisation

• Governance bodies receive accurate, timely and insightful reporting to support decision making.

Knowledge & Skills for this job:

Essential

• Significant experience leading complex programmes and cross-organisational change initiatives.

• Expertise in programme management methodologies and governance frameworks.

• Proven experience developing business cases and strategic investment proposals.

• Strong financial, budget and resource management skills.

• Excellent stakeholder engagement, relationship management and influencing skills.

• Experience presenting to and reporting to boards, steering groups or governance bodies.

• Strong analytical decision making and problem-solving capabilities.

• Experience leading matrix teams and managing internal and external suppliers.

• Excellent presentation and communication skills, with the ability to communicate complex information clearly and credibly

Desirable

• Experience in a membership body, healthcare or education environment.

• Professional qualification in programme or project management (MSP, PRINCE2 Practitioner, AgilePM Practitioner or equivalent

• Experience leading digital transformation, service redesign or organisational change programmes.

Date Job Description Agreed: November 26